NOTE: staff holidays from 20th April to mid May will effect turnaround times.
If your TAG transponder no longer charges the battery may need replacing.
This is a battery replacement service only. We do not test the transponder and do not give any guarantee the transponder will function correctly
with a new battery. We do not offer a refund if the new battery does not fix the problem with your transponder.
About half of transponders will function correctly after new batteries are fitted.
We recommend you do not use this service if your transponder is operating for more than a few hours or it is charging but the track are not getting a signal from it. Only use this service if your transponder can not be used at all.
To use our service
first pay, using the “ Buy It Now
” button.
Then post your transponder to us with a note with your contact details.
Postal Address;
Kart Crazy
21 Spitfire Way
Hamble
Southampton
SO31 4RT
NOTE FOR NON-EC CUSTOMERS- your defective transponder does not have any value. If you put a value of a new replacement on the customs label I will be invoiced for UK
import duty, which is about £50. I will reject the bill and the transponder will be returned to you - this will take several weeks.
Therefore please remember a defective transponder has very little (under £5) value and fill in the customs form appropriately.
NOTE- when we return your transponder it can only be insured for the cost of repair, not the value of a replacement transponder.
